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UK DELIVERIES

We use Royal Mail service for our deliveries so if you are out at the time of delivery, you will receive a card through your letterbox. This will include details of arranging a re-delivery at your nearest Post Office where the parcel can be collected.

STANDARD DELIVERY

£3.95 – England, Scotland, Wales, Northern Ireland

EUROPEAN DELIVERY

£10.00 – EUROPEAN DELIVERY

Where possible, your parcel will be sent via Royal Mail Airsure which is a fully tracked service to your door via your local postal service. If a delivery cannot be made, a card explaining this will be posted through your letterbox.

We currently deliver by Royal Mail Airsure to the following European countries:
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Latvia, Lithuania,Luxembourg, Monaco, Netherlands, Poland, Portugal, Republic of Ireland, Slovakia, Spain, Sweden and Switzerland.

We also deliver to the following European countries, but as their postal service doesn’t support Airsure, your order will not be able to be tracked and will be sent signed for delivery:
Cyprus, Greece, Italy, Malta, Norway, Romania, Slovenia.

America & Rest of World

£18.00 – AMERICA & REST OF WORLD

Where possible, your parcel will be sent via Royal Mail Airsure which is a fully tracked service to your door via your local postal service. If a delivery cannot be made a card explaining this will be posted through your letterbox.

We currently deliver by Royal Mail Airsure to the following International countries:
Australia, Brazil, Canada, Hong Kong, United States, New Zealand

We also deliver to the following International countries, but as their postal service doesn’t support Airsure, your order will not be able to be tracked and will be sent signed for delivery:
China, Gibraltar, Hrvatska (Croatia), India, Israel, Japan, Kuwait, Mauritius, Mexico, Qatar, Saudi Arabia, South Africa, Turkey and United Arab Emirates.

Customs Information

When ordering goods from ARAUCARIA for delivery outside of the European Union, you may be subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance will be borne by you; we have no control over these charges and cannot predict what they may be. You should contact your local customs office for further information. Please note that when ordering from ARAUCARIA, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries may be subject to opening and inspection by customs authorities.