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Dispatch & Delivery

We use a variety of carriers with tracking to dispatch our parcels worldwide.  If you are out at the time of delivery, you will receive a card through your letterbox. This will include details of arranging a re-delivery or alternatively where the parcel can be collected.


UK orders up to £49.99 £3.95
UK over £50.00 FREE
EUROPE £4.95

 Customs Information

When ordering goods from ARAUCARIA for delivery outside of the European Union, you may be subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance will be borne by you; we have no control over these charges and cannot predict what they may be. You should contact your local customs office for further information. Please note that when ordering from ARAUCARIA, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries may be subject to opening and inspection by customs authorities.